CUSTOMER REVIEWS
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What a great company to deal with. James and all his colleagues were superb from the moment I contacted them regarding the purchase of my first E-Mountain Bike. Throughout the whole process they went out of their way, communication was top draw. They even delivered my bike personally to Devon. Top service, top people, top bike. Top class.
Paul Loud
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I had a fantastic experience with Tekmotiv and came away with an e-bike that I love. Team let me try as many of their bikes as I wanted, no pressure to buy, and really made sure I was getting the best fit for me. Bike was delivered to my door and James set-up ready to go for me. They helped sort me out with necessary extras like lights at a great price, and have been on hand after with some small maintenance support which is much appreciated. They really go above and beyond with their customer service - thanks so much to James and team!
Alice
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Great service. James tried so hard to find a bike that was suitable for my wife with her knee and hip problem. He did this with patience and honesty and without being pushy to try and get a sale. It's a pity other retailers aren't as helpful. Highly recommended.
Ian Halliday
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I can’t recommend Tekmotiv highly enough! Great product knowledge, range and after sales service. They are not tied to any particular brand, so just stock what they rate. I’m getting out on even more rides now that I have an eMTB as well as an unpowered one. Thanks Guys 😊
Mazza G
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Absolutely brilliant service from Tekmotiv, brilliant products and second to none service from the staff. James went above and beyond to get me the bike I wanted! Highly recommend purchasing from this company.
Chris Bowden
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Fantastic guys, James & Alex. They went over and above in every way to help me out today. I am so grateful for their help and would absolutely, highly recommend them to anyone wanting to buy an electric bike. Brilliant thank you so much 😁
Jane Tate
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I recently bought an electric bike from Tekmotiv. My experience with James and Alex has been exemplary from showing me a number of suitable bikes and encouraging test rides on different bikes. There were no pressure sales tactics. Anyone can sell you a bike, but the real test comes if there is a problem with a new bike. This happened to me (no fault of Tekmotiv) and within an hour of sending them an email, I was told that the bike would be collected that afternoon. The problem was diagnosed and a new part was ordered. Tekmotiv liaised with the manufacturer who sent out a replacement part overnight under the warranty. This was fitted promptly by Alex and the bike was returned to me approximately 48 hours after my initial email along with a full explanation of the problem and the remedy. A fantastic service and in my opinion illustrates the ethos of the company. If you are thinking of buying an electric bike, I have no hesitation in recommending contacting Tekmotiv.
Peter Turner
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Have recently purchased a foldable bike from this outlet and could not be happier with the service and knowledge of James. He really put himself out and delivered to my home offering any follow up support should we need it. It is so nice to come across a vendor with such a caring attitude!
M Stealey
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Went looking for foldable electric bikes and found a good selection all available to try out. Great place with an excellent large selection. James the proprietor extremely helpful. Certainly the place to go if looking for an electric bike with outside space to ride them.
Melanie Jones
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My experience at Tekmotiv could not have been any better. I had no sense of being rushed or pressured. James took me through the basics of the bike I wanted clearly and patiently. I then had as long as I wanted to road test it. Once I had made my decision he double checked the bike and fitted a luggage rack for me. I have every confidence that after sales service will be as professional as my experience purchasing.
I could not recommend this company more highly.
Tim Clark
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We bought two folding e-bikes from James at Tekmotiv, and he spent a lot of time making sure we got the right ones. Don't expect a glossy showroom (yet!) - at the time of writing this is a small commercial unit with a lot of bikes squeezed into it! But you can expect someone who knows the market and (certainly for the kind of bikes we wanted) has a good selection of different makes that you can try out side by side in quick succession: the kind of thing you just can't get when shopping online, or at a lot of brand-controlled retailers. We visited, pretty certain of the model we wanted after seeing a lot of Youtube videos about it, but after comparing with three or four others, picked something different. Then decided to switch to a larger size of that new one. Yes, we might have got a bike slightly cheaper online, but we would also almost certainly have ended up with an inferior one! A good customer experience and definitely recommended.
Quentin Stafford-Fraser
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I have purchased an e bike on Wednesday with a view to get a new bike for the bank holiday weekend as had a disastrous experience with another company. Tekmotiv was very responsive to any of my queries and was very patient with all my questions. My bike came in today so was delivered within 2 days after ordering. I’m very pleased with the speed of delivery. Not to mention, the owner included a rack and lights as a bonus! Can’t praise highly enough from a buying experience point of view. Thank you.
Bjorn Ramirez
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Friendly and fantastic service, couldn’t have asked for a better customer experience.
T C
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I have bought Mirider Bike from Tekmotiv.co.uk / I am happy to have it finally. The speed and actual bike is just stunning. James was an amazing, as he set up all for me and kindly give me instructions how to use it. I appreciate his help and support. I strongly recommend this bike and if you want easy move and fast bike with little push on speed by cycling, go for this bike. Definitely buy from James as he have affordable prices and different range of electric bikes not only Mirider. Thank you James!😊
Boris Mihajlovic
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Fantastic customer service from James at Tekmotiv; he exceeded our expectations. We were able to make an ‘out of hours’ appointment to look at electric folding bikes. James was keen for us to test ride a variety of bikes with no pressure at all to buy; very helpful with information and discussing pros and cons; nothing was too much trouble. James wasn’t satisfied until we were happy! Would thoroughly recommend anyone to buy from Tekmotiv. Extremely happy with our purchase of a MiRider.
Claire J
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Customer service second to none. Very helpful and knowledgeable. Can’t fault them. Excellent.
Debi Fane